Frequently Asked Questions
We can’t always give a clear time frame on restocks because they’re always subject to change. However, You can always send us a DM/ E-mail and ask if we can restock a specific product.
Team Ice take care for all the Shipping/import Fees, so you will not be charged any customs fee.
Jewellery should be kept dry. If your jewellery is not used frequently, keep it stored in the provided dust bag. Always remove your jewellery when applying colognes, perfumes or other chemical products. Chlorine, especially at elevated temperatures, can permanently damage or discolour your gold jewellery. Gently clean your gold or vermeil jewellery with a soft polishing cloth.
wearing solid gold jewelry, White gold or yellow gold, In the shower will not harm the metal itself, However it can reduce the shine therefore it is not recommended. Showering with gold plated jewelry can eventually cause the gold layer to wear off, therefore you should definitely refrain from doing so.